Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email [email protected] with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Gitobae is operated by Jiamusi Lunrong Trading Co., Ltd.
Company Name: Jiamusi Lunrong Trading Co., Ltd.
Address: Room A0021, Room 718, 7th Floor, Government Office Building No. 2, No. 15 Chang'an East Road, Yuanlin Community, Yong'an Subdistrict, Qianjin District, Jiamusi, Heilongjiang Province, China (Cluster Registration)
Phone: +86 19579909591
Email: [email protected]